The Violin Channel Store has a 100% satisfaction guarantee.

If you are not happy with your order, we make it easy for you to receive a refund - less any shipping charges. Our only conditions of refund are that the item must be unopened, in a resalable condition, and returned within 30 days of the original shipping date.

WARRANTY
All items sold within The Violin Channel Store are covered by the manufacturer's warranty against any defects.

CANCELLATION POLICY
If for any reason an order is cancelled before the item has been shipped, but after the order has been charged, we will unfortunately need to charge a 3% cancellation fee – as we will be liable for this to our credit card payment facilitator.

PICK UP
Pickups unfortunately are not available.

REFUND, CANCELLATION AND WARRANTY ENQUIRIES:
Email: customercare@theviolinchannelstore.com
Phone: +1-929-232-0269
Address: 1019 Fort Salonga Rd Fort Salonga, NY United States11768-2270